MIZZOU
teaching.missouri.edu
Faculty & Staff Orientation

Welcome to Mizzou Online

Mizzou has a long and proud history of innovation in distance and online education. Our journey began in the early 1900s with the Center for Distance and Independent Study, offering correspondence courses sent and received by mail. In 1996, the Distance Learning Design Center was established, expanding the university’s commitment to online learning. Over time, these initiatives came together to form Mizzou Online.

Today, Mizzou Online continues that legacy by providing top-tier digital education services, including student recruitment, instructional and experience design, and program coordination, to support faculty and learners across the university.

Whether you’re developing a new course, redesigning an existing one, or exploring ways to enhance student engagement, we’re here to help you bring your vision to life.

Stephanie McClelland

Stephanie McClelland

Chief Online Learning Officer

Our Role & Approach

At Mizzou Online, we believe great online learning starts with collaboration. Our Design Services team partners with faculty to create engaging, accessible, and high-quality online courses and programs that reflect the excellence of a Mizzou education.

  • Partner with faculty to design and enhance online courses and programs.
  • Align learning outcomes, assessments, and activities.
  • Integrate accessibility and inclusive design practices.
  • Provide guidance on the effective use of educational technology.
  • Help design, through a collaborative and evidence-based process, student-centered learning experiences that are clear, engaging, and impactful.

Mission

Deliver comprehensive digital learning services and platforms that expand access and enrich academic experiences.

Vision

To serve as trusted experts in delivering and supporting online education through transparency, curiosity, collaboration, investment, and being a champion.

Statement of Partnership

Partnership is at the heart of what we do. We combine your disciplinary expertise with our knowledge of digital learning design to create courses that empower both you and your students.

From concept to launch, and beyond, we’re here to collaborate, support, and celebrate your success in delivering exceptional online learning at Mizzou.

Departments of Mizzou Online

Comprehensive support system across the entire online learner & faculty lifecycle.

Design Services

Works in conjunction with faculty and staff to create engaging online learning experiences for all audiences. Services include:

  • Consultations & Diagnostic Reviews
  • Program & Course Design Builds
  • Quality Course Review Certifications
  • Training & Online Teaching Certifications

Why Good Design Matters

Online Can Be Real-Life Changing

Effective course design is one of the most powerful ways we can support student success, and it becomes even more essential in online learning environments where clarity, structure, and engagement shape every part of the student experience. Thoughtful design helps students understand what’s expected of them, navigate materials with confidence, and stay motivated through intentional learning pathways.

At Mizzou, our designers are true partners in this work. We bring together expertise in pedagogy, user experience, media, and accessibility to help faculty bring their vision to life in a format that is intuitive, compelling, and grounded in best practices.

Karina Enriquez

Karina Enriquez

Director of Design Services

Teams of Design Services

Instructional Design

The systematic process of creating effective learning experiences by applying educational theories and technology to meet specific learning needs.

Experience Design

Prioritizes the end-user while utilizing skills like web development, graphic design, video, and media production to build engaging online environments.

Core Discipline

Instructional Design

Instructional design (ID) is the process of translating your subject matter expertise into structured, engaging learning experiences for students (Watson-Held et al., 2024; Stafaniak et al., 2020).

Instructional designers are collaborative partners who work alongside faculty to bridge deep subject matter knowledge with proven teaching strategies, ensuring course content resonates with students and supports their learning.

Key Design Considerations

  • Consistent navigation & module structure
  • Headings, color contrast & alt-text
  • Captioned and transcribed multimedia
  • Clear expectations & flexible engagement
  • Multiple means of representation and assessment (UDL)

"Our core goal is to ensure that users with disabilities will have equal opportunity to acquire the same information, engage in the same interactions, and enjoy the same services as a person without a disability in an equally effective way..."

UM System Policy 600.090, Digital Accessibility

ADDIE — Instructional Design Model

The ADDIE model consists of five interconnected phases that represent a flexible guideline for developing effective learning experiences: Analysis, Design, Development, Implementation, and Evaluation. IDs first identify the instructional problem and learner profile, then work with faculty to design learning objectives, assessments, and materials, which are implemented and evaluated for continuous improvement.

Digital Craft & UI/UX

Experience Design

Experience Designers (XDs) create digital learning environments that are visually engaging, intuitive, and student-centered. Serving as graphic designers, web developers, media producers, and interactivity specialists, XDs empower learners through improved comprehension and UX.

XD Services

  • Visual Design | Branding, layout, infographics, images, graphics
  • User Experience | Course navigation, communication strategies, ease-of-use
  • Interactivity | Custom code components, Rise 360, Storyline
  • Media Production | Video, audio, and animation production
  • Accessibility | Color contrast, alt text, screen reader optimization, captioning

Tools of the Trade

Canvas

Adobe Creative Suite

Canva

Articulate / Rise 360 / Storyline

Camtasia

HTML5 / CSS3 / JavaScript

Experience Designer
Empirical Validation

Experiences That Invite Learning

In Fall 2024, Mizzou Online conducted a UX Focus Group & Survey with graduate learners. 83% of respondents preferred and were more engaged in courses designed by Experience Designers. Additionally, 100% agreed that navigation and structure improvements directly enhanced their learning.

Regulatory Compliance

Tackling Digital Accessibility

Digital accessibility is the practice of designing electronic materials that are usable to everyone, including individuals with disabilities. Within the University of Missouri System, this includes Canvas course content, uploaded files, websites, and third-party tools.

Critical ADA Title II Update

The Department of Justice issued updated ADA Title II web accessibility regulations requiring all public higher education digital content to comply by April 26, 2027.

Program & Course Design Builds

Our 16-week collaborative build process begins at least six months prior to the teaching semester.

Application Windows

APPLY BY MAY 1

To develop during the Fall Semester for Spring launch.

APPLY BY DECEMBER 1

To develop during the Spring Semester for Fall launch.

Programmatic Design

Cohesive Degree Strategy

Mizzou Online partners with Deans and Chairs to create unified online program build plans that align curriculum structure, learning outcomes, and design standards across entire degree tracks.

Course Design

Individual Course Development

Collaborative partnership with assigned IDs and XDs to translate course objectives into a high-quality Canvas environment balanced with academic rigor and intuitive visual design.

16-Week Course Design Timeline

Structured project schedule executing parallel Instructional and Experience Design sprints.

Phase W1W2W3W4 W5W6W7W8 W9W10W11W12 W13W14W15W16
1. Planning Phase Discovery
2. Instructional Design Curriculum & Alignment Sprints
3. Experience Design UI/UX & Media Production
4. Quality Review QCR Audit
Phase 1 (Weeks 1–2)

Planning

Project kickoff, scoping verification, and assigning dedicated ID & XD team members.

Phase 2 (10 Weeks)

Instructional Design

Collaborative alignment of learning objectives, assessments, and content modules.

Phase 3 (10 Weeks)

Experience Design

Building custom Canvas layouts, visual graphics, media, and interactive tools.

Phase 4 (Weeks 15–16)

Review & Publish

Quality Course Review audit, accessibility remediation check, and course release.

Roles & Responsibilities

Clear governance ensures seamless execution throughout the development cycle.

Faculty Roles

Key Decision Maker

Usually a single faculty member with ultimate sign-off authority.

  • • Attend regular meetings with ID/XD team
  • • Ensure timely completion of deliverables
  • • Maintain consistent correspondence

Stakeholders

Department members providing input at designated intervals.

Design Services Team

Instructional Designer (Project Lead)

Coordinates project milestones, leads pedagogical strategy, and ensures QCR standards.

Experience Designer

Engineers visual themes, accessibility compliance, multimedia, and UI components.

Design Coordinator

Drafts Course Project Agreements and oversees scope and institutional reporting.

Institutional Accreditation

Teaching Certifications

Online teaching certification is tied to Higher Learning Commission (HLC) accreditation standards and reflects Mizzou’s commitment to quality digital education.

Online Teaching Certification Seminar (OTCS)

Foundational 6-Week Credential

Covers UDL, WCAG accessibility, active learning, authentic assessment, and community building in Canvas.

🏆 OLC Exemplary Endorsement: Recognized globally by the Online Learning Consortium for outstanding professional development.
Register for OTCS

Flexible Recertification (FOTR)

5-Year Renewal Pathway

A self-paced, 9-hour renewal program utilizing Sprint mini-courses. Center around the Teaching Essentials Sprint plus two customizable topics.

Explore FOTR Options
Course Quality Framework

Quality Course Review (QCR)

Formative peer-review process evaluating courses across 29 rubric items within four core pillars.

Step 1 | 1 Week

Initiate Request

Faculty submit a QCR request via Airtable intake form.

Step 2 | 1 Week

Initial Readiness Check

Assigned Support ID verifies course readiness for review.

Step 3 | 1–2 Weeks

Peer & ID Audit

Evaluated by an ID and Faculty Peer Reviewer using QCR Rubric.

Step 4 | <1 Week

Consultation Meeting

Review findings shared and revision strategies discussed.

Step 5 | 2–3 Weeks

Course Revisions

Instructor implements enhancements with Support ID guidance.

Step 6 | 1 Week

Certification & Wrap-Up

Course logged in QCR Dashboard and badge awarded.

The Four Pillars of Quality Courses

Pillar 1: Student Experience

Welcoming environment, clear orientation, consistent structure, and transparent expectations.

Pillar 2: Interaction & Engagement

Instructor presence, active communication, and structured opportunities for peer community.

Pillar 3: Course Alignment

Cohesive alignment between learning objectives, assessments, materials, and feedback.

Pillar 4: Accessibility & Tech Support

Technical soundness, universal accessibility compliance, and tool transparency.

Sprint Ahead | Mini-Courses

Self-paced, 3-hour mini-courses covering core teaching areas: Design, Assessment, Community, and Accessibility.

Context Research & Best Practices
Connect 1:1 Designer Consult
Create Apply to Course
Explore Sprints

Canvas Commons Templates

Mizzou Online maintains a suite of page, module, and course templates ready to import directly into your Canvas course.

Log into Canvas, navigate to Canvas Commons on the left navigation bar, and search "University of Missouri".

Access Templates